bmy.00 Privacy Policy

1Introduction

bmy.00 Casino operates the online gaming platform accessible at bmy00.club, providing Filipino players with access to casino games, live dealer tables, sports betting, and related entertainment services. In the course of providing these services, bmy.00 collects and processes certain personal information about you.

This Policy applies to all personal data collected through the bmy.00 website, mobile platform, customer support channels, and any other touchpoint through which you interact with bmy.00. By registering an account or using the bmy.00 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.

If you have questions about this Policy or wish to exercise your data subject rights, please contact our Data Protection Officer at [email protected].

2Personal Data We Collect

2.1 Information You Provide Directly

When you register for a bmy.00 account or use our services, we collect the following categories of personal data that you provide to us directly:

• Identity Data: Full legal name, date of birth, nationality, and government-issued identification number (e.g., Philippine National ID, passport, driver's licence).
• Contact Data: Email address, mobile phone number, and residential address (including city, province, and postal code).
• Financial Data: GCash account number, PayMaya / Maya account details, bank account information (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), and debit card details used for deposits and withdrawals.
• Account Data: Username, password (stored in hashed form), account preferences, and communication preferences.
• Verification Documents: Copies of government-issued ID, proof of address, and proof of payment method ownership submitted during KYC verification.

2.2 Information Collected Automatically

When you access the bmy.00 platform, we automatically collect certain technical and usage data, including:

• Device & Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage Data: Pages visited, games played, session duration, betting history, deposit and withdrawal history, and feature interactions.
• Location Data: General geographic location derived from your IP address (country and city level). We do not collect precise GPS location data.
• Cookie Data: Information collected through cookies and similar tracking technologies as described in Section 7 of this Policy.

2.3 Information from Third Parties

We may receive personal data about you from third-party sources, including identity verification service providers, fraud prevention agencies, and payment processors, where necessary to verify your identity, prevent fraud, or comply with our legal obligations.

3How We Use Your Personal Data

bmy.00 uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your bmy.00 player account, including processing deposits, withdrawals, and bonus credits.
• Identity Verification (KYC): To verify your identity and age (21+) in compliance with Philippine gaming regulations and anti-money laundering requirements.
• Service Delivery: To provide you with access to bmy.00's games, promotions, customer support, and all other platform features.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal or prohibited conduct on the platform.
• Responsible Gaming: To monitor gaming activity and apply responsible gaming tools, limits, and interventions where appropriate, in accordance with our responsible gaming obligations.
• Communications: To send you account-related notifications, security alerts, promotional offers (where you have opted in), and updates to our policies.
• Legal Compliance: To comply with applicable Philippine laws and regulations, including the Data Privacy Act of 2012, Anti-Money Laundering Act, and gaming regulations.
• Platform Improvement: To analyze usage patterns, improve platform performance, and develop new features and services for Filipino players.

4Legal Basis for Processing

Under the Data Privacy Act of 2012 (RA 10173), bmy.00 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contract with you — i.e., to provide the bmy.00 gaming services you have registered for, including account management, payment processing, and customer support.
• Legal Obligation: Processing required to comply with applicable Philippine laws, including KYC/AML obligations, gaming regulations, and tax reporting requirements.
• Legitimate Interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your data protection rights.
• Consent: Where we rely on your consent — for example, to send you marketing communications or to use non-essential cookies — you may withdraw that consent at any time by contacting us or updating your account preferences.

5Data Sharing and Disclosure

5.1 Service Providers

bmy.00 may share your personal data with trusted third-party service providers who assist us in operating the platform and delivering our services. These include identity verification providers, payment processors (GCash, PayMaya, Philippine banks), customer support platforms, fraud detection services, and cloud infrastructure providers. All service providers are contractually required to process your data only on our instructions and to maintain appropriate security measures.

5.2 Regulatory and Legal Disclosure

bmy.00 may disclose your personal data to regulatory authorities, law enforcement agencies, or courts where required to do so by applicable Philippine law, court order, or regulatory directive. This includes disclosures required under the Anti-Money Laundering Act (AMLA), gaming regulations, and tax laws of the Philippines.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of bmy.00's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and the privacy practices of the acquiring entity prior to your data being transferred.

5.4 No Sale of Personal Data

bmy.00 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. Your data is yours, and we treat it with the respect it deserves.

6Data Retention

bmy.00 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following general retention periods apply:

• Account Data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with AML and gaming regulatory requirements.
• Transaction Records: Deposit, withdrawal, and betting history records are retained for a minimum of five (5) years from the date of the transaction.
• KYC Documents: Identity verification documents are retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, whichever is later.
• Customer Support Records: Communications with our support team are retained for three (3) years from the date of the interaction.
• Marketing Data: Where you have opted in to marketing communications, your contact details are retained until you withdraw consent or opt out.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures.

7Cookies and Tracking Technologies

7.1 What Are Cookies

Cookies are small text files placed on your device when you visit the bmy.00 website. They help us recognize your device, remember your preferences, and improve your experience on the platform. We also use similar technologies such as web beacons and local storage for comparable purposes.

7.2 Types of Cookies We Use

• Essential Cookies: Strictly necessary for the bmy.00 platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, display options, and responsible gaming limits you have set. Disabling these may affect your platform experience.
• Analytics Cookies: Help us understand how players use the bmy.00 platform — which pages are visited most, where players encounter issues, and how we can improve. Data collected is aggregated and anonymized.
• Marketing Cookies: Used only where you have given explicit consent, to deliver relevant promotional content about bmy.00 offers. You may opt out at any time.

7.3 Managing Cookies

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the bmy.00 platform. For detailed instructions on managing cookies in your browser, refer to your browser's help documentation.

8Your Data Subject Rights

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by bmy.00:

• Right to Be Informed: The right to be informed about how your personal data is collected, used, and processed — which this Privacy Policy fulfils.
• Right of Access: The right to request a copy of the personal data bmy.00 holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: The right to request deletion of your personal data where we no longer have a lawful basis to retain it, subject to our legal and regulatory retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within the timeframe required by Philippine law — generally within thirty (30) days of receipt.

9Data Security

bmy.00 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption: All data transmitted between your device and the bmy.00 platform is encrypted using TLS (Transport Layer Security). Sensitive data at rest, including payment details and identity documents, is encrypted using AES-256.
• Access Controls: Access to personal data is restricted to authorized bmy.00 personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Two-Factor Authentication: bmy.00 supports and encourages the use of two-factor authentication (2FA) on all player accounts to provide an additional layer of security.
• Regular Security Audits: Our platform and data systems undergo regular security assessments and penetration testing to identify and address vulnerabilities.
• Incident Response: In the event of a personal data breach that poses a risk to your rights and freedoms, bmy.00 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

While bmy.00 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.

10Children's Privacy and Age Restriction

bmy.00 employs age verification measures during the registration process and through our KYC procedures to prevent underage access to the platform. If you believe that a minor has registered on the bmy.00 platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms. bmy.00 supports responsible gaming initiatives and takes its obligations regarding the protection of minors seriously.

11Changes to This Privacy Policy

bmy.00 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. When material changes are made, we will notify registered players via the email address associated with their account and by posting a prominent notice on the bmy.00 website.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how bmy.00 protects your personal data. Your continued use of the bmy.00 platform following the posting of any changes constitutes your acceptance of the revised Policy.

12Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bmy.00 handles your personal data, please contact our Data Protection Officer using the details below. We are committed to addressing your concerns promptly and transparently.

• Data Protection Officer: bmy.00 Casino Privacy Team
• Email: [email protected]
• Platform: bmy00.club
• Operating Jurisdiction: Republic of the Philippines

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with our response to your data privacy concern. The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012.